Category Archives: company culture

News You Can Use (with a Little Research)

It occurred to me that I’ve never outlined in a blog the articles I give to my groups and clients to the electronic public, so here goes (we hope to do this towards the end of every month): The Industrial … Continue reading

Posted in ceo, company culture, customer service, Entrepreneurship, Hiring | Tagged | Leave a comment

What’s the Most Important Leadership Skill?

Entrepreneur published this article some months ago, and it languished on my pile of things to comment on, but better late than never: Do (or have done before) what you’re asking others to do; Trust and empower your employees. Authentic, vulnerable, … Continue reading

Posted in ceo, company culture, Entrepreneurship | Tagged | Leave a comment

The Intern

As you may recall, this was a movie starring Robert DeNiro and Anne Hathaway. Not a great movie as movies go per se, but it has some hidden meaning for management and startups. The nominal story is that a president … Continue reading

Posted in ceo, company culture, customer service, emotional intelligence, Entrepreneurship, supervision | Leave a comment

Four Essential Elements of a Power USP

We have a course on this topic in The American School, which fleshes out these ideas, but reading this blogpost is even faster than taking the course. In case you don’t know, USP stands for Unique Selling Proposition, or what … Continue reading

Posted in ceo, company culture, customer service, Entrepreneurship, Internet Marketing, Marketing, Sales, social media marketing | Tagged , | Leave a comment

Why Mentally Tough Leaders Need Emotional Intelligence

It’s been a while since we wrote about this topic, and the Harvard Business Review has come up with some concrete outcomes of having emotional intelligence. The overarching idea is that you’ll be mentally tough, not go to pieces at … Continue reading

Posted in ceo, company culture, Entrepreneurship, eq | Tagged , , | 6 Comments

The Entrepreneur’s Case for Donald Trump

This is the title of a nice article by Anthony Scaramucci that appeared in the Wall Street Journal on May 16th. We don’t even have any substantive criticism of the article, for a change, other than to add that he … Continue reading

Posted in ceo, company culture, Entrepreneurship, taxes | Leave a comment

Apple’s Long Slow Slide

This was a headline referring to Apple’s stock price, but that’s not the point of this post. It seems to us that Apple has gotten where it is by missing one of the tenets of business: if you’re an innovative … Continue reading

Posted in ceo, company culture, Entrepreneurship, Marketing, Sales | Leave a comment

Ronald Reagan Trump

This is supposed to be a business blog, and I’ve been meaning to write one on Trump, since I knew him a little bit at Wharton. The foreign policy speech sounded like it was right out of Reagan’s playbook, other … Continue reading

Posted in company culture, Entrepreneurship, taxes | Leave a comment

The Pay Equity Police (Might) Get Some New Ammunition

The Equal Employment Opportunity Commission is at it again. There are new proposed rules to equalize pay at companies employing over 100 workers. Those below the magic 100 presumably will stay the same as they are now, which is some, but … Continue reading

Posted in ceo, company culture, Entrepreneurship, Hiring, Marketing, supervision | Leave a comment

Why Companies Are Being Disrupted

I just found this article in the Wall Street Journal of January 26, and should have commented earlier. Most of the article is forgettable, aside from the reference to Clay Christensen’s work on innovation and disruption, but there’s one phrase … Continue reading

Posted in ceo, company culture, customer service, Entrepreneurship, focus groups, Internet Marketing, Marketing, Sales, social media marketing | Leave a comment