Tag Archives: Entrepreneur

The Risk of Reviews

We’re in the 4th quarter of most companies’ fiscal year, to managers up and down the chain are thinking about doing or getting performance reviews. The Wall Street Journal had a useful article on this topic a few days ago, and we’ve … Continue reading

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SMB Comments on 9/16 Repub Debate

Well, after sifting through all the snark, we have a few comments about the debate (we’re going to be so presumptious to speak for SMBs): 1. Aside from Trump and Fiorina, it doesn’t seem to us that the rest of … Continue reading

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Driving Customer Loyalty

We all know that customer loyalty is a good thing. After all, you spent money to acquire that customer somewhere in the past, and you’d like to keep him or her. Or, another customer referred said customer to you, and … Continue reading

Posted in customer service, Entrepreneurship, focus groups, Internet Marketing, Marketing, Sales, social media, social media marketing | Tagged , , , , , , , , | Leave a comment

Tweet Them Right

A question was asked Ted Rubin, one of the Entrepreneur columnists about using Twitter to boost customer loyalty using Twitter, and it bears reposting here: 1. Engage. Don’t just produce content, start a conversation with your customers. Look for what … Continue reading

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Alibaba

I happen to like Alibaba, and I like that they’re trying to get more American businesses to list their products (it doesn’t appear that services are allowed) on alibaba.com. But, there’s a big problem, $1395 big. Alibaba has stopped their … Continue reading

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Immigration

Andy Puzder, the CEO of CKE Enterprises had a good political post in the Wall Street Journal this morning on the need for the Republicans to get going on immigration, and we couldn’t agree more. Mr. Puzder probably has good … Continue reading

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Do You Know When It’s Time to Hire Professionals?

There’s a great article on Chobani, the Greek yogurt pioneer, and it’s founder, who almost lost it all because he didn’t build a structure of competent professionals to help him manage the business. But, the big question the article didn’t … Continue reading

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The Rise of the CEO Support Group

ceo groups are a useful tool in the ceo’s toolbox Continue reading

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Inside PayPal’s MicroLending Program

You can put this one down under ‘who knew?’ Entreprepeur ran the summary of the PayPal program in their March issue, and it’s a revelation. Since launching the program, which is called Working Capital (we can’t even say how you access … Continue reading

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The High Cost of Saving a Failing Business?

Ya gotta love the Wall Stree Journal. They had a big article on March 26th on the high cost of saving a failing business, by putting it into Chapter 11, which might have amazed some, and scared some with the … Continue reading

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