Monthly Archives: May 2012

Our Version of Holmes and Robbins Doubling Sales

methods to double sales Continue reading

Posted in Hiring, Sales | Tagged , | 3 Comments

Customer Service: Walk the Talk

American Express has got a dichotomy between what it says it does in customer service and what it actually does Continue reading

Posted in Marketing | Tagged , | 9 Comments

Best Business Books

7 good business books, with commentary by the authors Continue reading

Posted in Marketing | Tagged , , , , , , , , , , , , , , | 9 Comments

Lee Steele’s Tips for When to Post on Facebook, Twitter and Tumblr for Max Effect

Lee wrote these in a blog earlier this week, and we’re repeating them. Lee cites an informative study that shows you when to post on Facebook, Twitter and Tumblr to the maximum exposure for your postings: 1. The best time … Continue reading

Posted in Internet Marketing, Marketing, social media marketing | Tagged | 11 Comments

Evaluate Right, Hire Right Part Two

One of our blogposter rightly asked what our sources were for our conclusions that if a firm doesn’t evaluate its present employees correctly, hiring new employees based on this template is difficult, if not impossible. Actually, when Julie Fletcher and I … Continue reading

Posted in Hiring | Tagged , , | 12 Comments

More Lending by Banks and SBA

more lending by banks and the small business administration Continue reading

Posted in Finance | Tagged , , , | 3 Comments