Customer Service

Our new customer service course (E21), is about to be up on the site. The central point of the course is 1) you need to tune up your customer service policies, especially since the economy is improving and 2) hire good people for customer service, profile them with the attributes that you want, and use the same attributes with your existing business owners need to improve.
Excellent customer service is an important product or service differentiator, and God

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4 Responses to Customer Service

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    • says:

      Well, I agree with you. Proofreading isn’t our strong suit. We’ll try to do better at proofing.

  2. Ron Critelli says:

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