About a year ago, I seriously overdrafted my checking account at Chase. So, I went down to the local branch to see what I could do to fix the situation.
Turns out they can send a text to my smartphone and send me an email.
Well, my checkbook said that I was about to overdraft again, so I looked at my online statement and discovered I’d already done it, and Chase was merrily whacking me for overdraft charges.
It took them a week to get me an email saying my account was overdrawn, and I didn’t get any texts at all.
Frankly, I think overdraft charges are a profit center at Chase.
Now they say that they (one Cathy Rezab) don’t want to reverse the current charges because of my past history.
Well Chase, you can become history.